2. 自适应计算技术支持

自适应计算技术支持

单独或按类别查找 AMD 自适应 SoC 和 FPGA 的所有技术文档、知识库和社区论坛。

技术支持和技术文档

了解如何获得所有 AMD 自适应计算支持、技术文档和其他重要资源。

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技术支持主页

专家支持、设计咨询、已知问题和论坛
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文档门户

一种在线工具，用于高效地搜索和导航基于 HTML 的技术文档等资料。
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设计中心

为特定的设计任务、器件和工具提供最新的技术文档和资源。
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文档导航

可下载的应用，用于基于 PDF 的技术文档的本地搜索和导航。

按产品分类的文件

如需过滤文档门户的内容，请通过执行以下操作选择一个产品：

Versal 自适应 SoC 设计指南

AMD 提供各种材料、资源和设计指南，助力开发者使用 Versal 架构进行开发。

如果您刚开始使用 Versal 自适应 SoC， 并且不知道从哪里开始，请按以下步骤操作：

  • 设计流程助手：制定开发战略的交互式指南。
  • 设计流程中心：按设计流程组织的所有 Versal 相关材料。 您可以直观地轻松找到每个流程所需的资源。

更多资源

自适应 SoC & FPGA 支持

  • Quality and Reliability: We offer complete solutions and services to our customers. We work together through partnerships with customers, suppliers, using leading systems, technologies and methods and by fully engaging AMD employees in a culture of continual improvement.
  • Product Returns: We provide customers with component failure analysis service, where appropriate, to help improve the quality and reliability of AMD and customer products and manufacturing processes.
  • Licensing: Get answers to non-technical questions regarding managing your software and IP license within your AMD electronic fulfillment account.
  • Online Orders: Support for any pre order and post order shipment questions relating to your recent purchase on AMD Online Store purchase. For purchase made through an authorized distributor, please contact them directly to answer all of your order questions.
  • AMD offers a comprehensive set of devices, design tools, IP cores, devices, development boards and kits.  Some items can be purchased directly on-line or through Authorized Distributors.

Adaptive SoCs and FPGAs Technical Support provides assistance to all types of inquiries except the following:

  • Information on product availability, pricing, order lead times, and product end-of-life.
  • Software and Reference Designs older than the last two major releases. (for example, if 2021.1 is the current release, versions 2021.x and 2020.x are supported, but 2019.x is not supported)
  • PetaLinux commercial versions older than the last two major releases. (for example, if 2021.1 is the current release, versions 2021.x and 2020.x are supported, but 2019.x is not supported)
  • For a detailed list of Embedded Software exclusions by component please reference the Embedded SW Support Wiki.
  • Software and IP installed on unsupported operating systems. See (Answer 18419).
  • Third-party demo and development boards. Contact the third party vendor for support.
  • Devices and IP used outside of data sheet limits, or in a manner inconsistent with general instructions in the User Guide. Modifications to cores generated by Coregen are not supported.
  • For design or coding assistance, contact your Authorized Distributor or Sales Representative.
  • Application Notes support beyond the reproduction of the specific conditions and scenarios presented therein.
  • GitHub Examples and Tutorials beyond the reproduction of the specific conditions and scenarios presented therein.
  • Technical support via the Service Portal is not available to all customers.
  • Technical support via the Service Portal is not available to University students with the exception of those authorized through the AMD University Program. For details, refer to the AMD University Program.

For assistance with AMD account problems, please use the Website Feedback form.

Adaptive SoCs & FPGAs Support Community: An online gathering place of Adaptive SoCs and FPGAs users and Adaptive SoCs and FPGAs product experts with areas dedicated to all major topics. If you can’t find the answer you are looking for elsewhere, ask the Community.

  • Solution Centers: Many Adaptive SoCs and FPGAs products and technologies have their own Solution Centers. These are guided overviews of our technical documentation and answer records. Start your search here for a comprehensive view of solutions available for your specific device, tool, or IP question.
  • Answer Records: Questions, problems, and issues are documented as answer records in this database of up to the minute knowledge.
  • Search Support: You can refine your results easily by narrowing your search by document type, answer record type, products, design flow, and more.
  • Design Advisory: A special class of Adaptive SoCs and FPGAs Answer Records designed to keep you up to date on critical known issues, and help guide your designs around them. Review the Design Advisory answer records for your device to avoid issues and save time.
  • Documentation Navigator (DocNav): This is a standalone tool available for download that will help organize your relevant Adaptive SoCs and FPGAs documentation. This is the best way to navigate to the latest Adaptive SoCs and FPGAs technical documentation and ensure you have the most up to date information. Download
  • Sign up for Alerts: Alerts are emails that are sent out to notify you of changes to documents that are related to your design. You can sign up for documentation alerts based on Devices, Design Tools, IP, Boards and Kits and many other topics.

 

  • Sign up for training: AMD hands-on training programs provide you the technical knowledge necessary to begin designing right away.
  • Search AMD.com: AMD offers an expansive collection of support materials, such as product pages, tutorials, application notes, reference designs, and online training videos, to help you get the most out of your design.