Under non-English version OS (e.g. Simplified Chinese XP), Java 2 Running Environments may be not installed and does not work well.
When the customers read the CPLD fitter reports with HTML formats, a processing window jumps out to install J2RE.
If you follow the installation, a 1.4.0 version(very old version) J2RE will be installed.
Then an system error will appear while you try to read the reports and ISE will be closed due to this error.
The error can not be eliminated by installing other versions J2RE manually.
This issue has no resolution now.
However, as work around, the customers can change the CPLD Fitter Report's format to text to avoid the ISE closure.
To change the format, follow next methods:
Project Navigator => Edit => Preferences => General => CPLD Reports
Check the option 'Text'.